Ordering Information

General Information

We accept Visa, Mastercard, Solo, Switch and Delta.
We do not store your credit card details at all, therefore your payment card will be debited at the time of placing your order.

Order Confirmation

When your complete the payment process of your order you will see a message displayed to login to your account, from there you can print an invoice of your order. We do not send an order confirmation by email, the reason for this is that we have found that junk and spam mail filters held either on your email software or on your Internet Service Providers server prevent the customer in many cases from receiving these emails. Therefore simply login to your account and if the order is there then it has been accepted and you can print an invoice whenever you want to.

Please contact us by email if you feel you need to manually confirm your order has been accepted.

Availability

We aim to dispatch goods within 7 working days of receipt of your order, however in the unlikely event that an item is out of stock you will be notified by email with an expected delivery date.

Amending your Order

If you wish to make any changes to your order, please contact us asap as changes will not be able to be made if the order has been dispatched.

Dispatch Confirmation

We will email you when your order has left our warehouse. The email will tell you who the carrier is, any tracking number and provide relevant contact details. Please keep it in a safe place as we may ask you for information from it in any correspondence.